Optimizing Discovery to Reduce Waste

Implementing a unified product discovery framework to eliminate feature thrashing and accelerate delivery

Strategy Research Design Ops
Discovery framework overview — wireframes and process diagrams

Context

neoshare is an AI-first B2B SaaS platform based in Munich, focused on digitizing and automating complex commercial real estate and financing workflows. It provides an end-to-end system for banks, real estate firms, and investors to manage debt advisory, portfolio operations, and data-driven decision-making at scale.

Challenge

Hyper-growth led to “Feature Thrashing.” Due to siloed planning, ~30% of features were abandoned mid-development, leading to significant engineering friction, redundant work across teams, and high burnout.

The Strategic Intervention

I treated the internal organization as a product. I conducted a Meta-Discovery to identify why product decisions were failing and implemented a unified Discovery Framework to shift the culture from “Execution-First” to “Certainty-First.”

Internal Audit

Facilitated workshops with 20+ stakeholders (PMs, BAs, Eng) to map the “Value Leakage” in our current delivery cycle

The Framework

Co-designed a tailored Double-Diamond workflow and a RACI Matrix to clarify ownership, ensuring no design work starts without a validated problem statement

Engineering Alignment

Acted as a mediator to rebuild trust with dev teams by introducing “Discovery Planning,” ensuring that by the time a ticket hits a sprint, its business value is 90% “de-risked.”

Impact

25% Decrease in “Scrapped” Features

By implementing mandatory discovery checkpoints, we started identifying early redundant features before they reached the expensive development phases

Increase in Engineering Velocity

Reduced “re-work” and context switching by ensuring 100% of high-priority tasks had cross-functional alignment before grooming

60% Adoption Rate

Successfully rolled out the framework to 4 core product teams within the first quarter of implementation

Faster Discovery Cycles

Established a “Discovery Toolkit” that reduced the time to go from “Idea” to “Validated Brief” from 6 weeks to 3 weeks

New design for Permissions' structure is perfect
Jonas Hohmann Co-Founder & CTO of neoshare AG
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